Introduction

Welcome to Listing Journals (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Listing Journals (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Email address – Used for account authentication and communication
• Username – Your chosen display name within the app
• Password – Securely encrypted and stored (we never see your actual password)

1.2 Property Listing Data

When you create listings in the App, we collect and store:

• Property addresses and details (bedrooms, bathrooms, square footage, etc.)
• Client names and contact information (phone numbers, email addresses)
• Listing agent and broker information
• Property tax and financial information
• Property notes and descriptions
• MLS numbers and subdivision names

1.3 Images and Photos

• Property photos you upload to the App
• Photos are stored securely in our cloud storage
• You control which images are uploaded

1.4 Usage Data

We automatically collect certain information when you use the App:

• Device information (device type, operating system version)
• App usage data (features used, time spent in app)
• Error logs and crash reports (to improve app stability)
• Authentication tokens (for security)

1.5 Information We Do NOT Collect

We do NOT collect:

• Location data or GPS coordinates
• Contacts from your device
• Other apps on your device
• Browsing history outside the app
• Sensitive personal information (social security numbers, financial account numbers)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide App Functionality

• Authenticate your account and maintain login sessions
• Store and display your property listings
• Enable you to create, edit, and delete listings
• Display client and property information you’ve entered
• Allow image upload and storage

2.2 Improve the App

• Analyze usage patterns to improve features
• Identify and fix bugs or technical issues
• Develop new features based on user needs
• Monitor app performance and stability

2.3 Communicate with You

• Send account-related notifications
• Respond to your support requests
• Notify you of app updates or new features
• Send subscription-related information

2.4 Process Subscriptions

• Manage your Premium subscription
• Process payments through Apple’s App Store
• Track subscription status and renewals

2.5 Ensure Security

• Detect and prevent fraud or unauthorized access
• Protect against security threats
• Verify user identity

3. How We Share Your Information

3.1 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3.2 Service Providers

We share information with trusted third-party service providers who assist us in operating the App:

Firebase (Google):

• Purpose: Cloud database, authentication, and file storage
• Data Shared: Email, username, listing data, images
• Privacy Policy: https://firebase.google.com/support/privacy

Apple App Store:

• Purpose: Subscription processing and payments
• Data Shared: Subscription status, payment information
• Privacy Policy: https://www.apple.com/legal/privacy/

These service providers are contractually obligated to protect your data and only use it to provide services to us.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests (subpoenas, court orders)
• Protection of our rights or property
• Investigation of potential violations
• Protection of personal safety

3.4 Business Transfers

If Listing Journals is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored securely using Firebase, Google’s cloud platform:

• Location: United States (Firebase default region)
• Security: Industry-standard encryption in transit and at rest
• Redundancy: Automatic backups and replication

4.2 Security Measures

We implement appropriate security measures to protect your data:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Authentication: Secure authentication using Firebase Authentication
• Access Control: Only you can access your data through your authenticated account
• Regular Updates: We regularly update our security measures

4.3 Data Retention

• Active accounts: Data is retained as long as your account is active
• Deleted accounts: Data is permanently deleted within 30 days of account deletion
• Inactive accounts: Accounts inactive for 3+ years may be deleted after notification

5. Your Rights and Choices

5.1 Access Your Data

You can access all your data within the App at any time by:

• Viewing your listings
• Checking your profile information
• Reviewing uploaded images

5.2 Edit Your Data

You can edit or update your information directly in the App:

• Edit listing details
• Update client information
• Change property photos
• Modify your profile

5.3 Delete Your Data

You have the right to delete your data:

• Individual listings: Delete listings within the app
• All data: Delete your account in Settings → Account → Delete Account
• Request deletion: Email us at contact@tech552.com

5.4 Export Your Data

Premium users can export their listing data. Contact support@listingjournals.com to request a data export.

5.5 Opt-Out of Communications

You can opt out of non-essential communications:

• Disable push notifications in device settings
• Unsubscribe from marketing emails (if applicable)

5.6 Manage Subscription

Control your Premium subscription:

• View: App Store → Subscriptions
• Cancel: App Store → Subscriptions → Cancel
• Manage: All subscription management through Apple App Store

6. Children’s Privacy

Listing Journals is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us at privacy@listingjournals.com.

7. International Users

Listing Journals is operated in the United States. If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the App, you consent to the transfer of your information to the United States.

8. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

8.1 Right to Know

You have the right to know what personal information we collect and how we use it.

8.2 Right to Delete

You have the right to request deletion of your personal information.

8.3 Right to Opt-Out

You have the right to opt out of the sale of personal information (we do not sell your information).

8.4 Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise these rights, email us at privacy@listingjournals.com.

9. European Users (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

9.1 Legal Basis for Processing

• Contract: To provide the App services you’ve requested
• Legitimate Interest: To improve the App and ensure security
• Consent: For optional features you’ve agreed to

9.2 Your GDPR Rights

• Right to access your data
• Right to rectification (correction)
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, email privacy@listingjournals.com.

10. Third-Party Links

The App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policy of any third-party sites you visit.

11. Push Notifications

The App may send push notifications. You can disable these at any time:

• iOS: Settings → Notifications → Listing Journals → Toggle off

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Updating the “Last Updated” date at the top
• Posting a notice in the App
• Sending an email notification (for material changes)

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@tech552.com Support: contact@tech552.com Website: www.listingjournals.com

Mailing Address: Tech552 LLC 552 Greens Branch Lane. Smyrna, Delaware 19977

14. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer:

Email: contact@tech552.com

Summary

What we collect:

• Email, username, password (encrypted)
• Property listing data you enter
• Photos you upload
• Basic usage data

How we use it:

• Provide app functionality
• Store your listings securely
• Improve the app
• Process subscriptions

What we don’t do:

• Sell your data
• Share with third parties (except service providers)
• Collect location data
• Access your contacts

Your rights:

• Access your data anytime
• Edit or delete your data
• Export your data (Premium)
• Delete your account

Questions? Contact us at contact@tech552.com